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Skill: About Learning, The Philosophy and Attitude to

Skill level: 1

Organisational

Learning Objective
Understand why continuous learning matters for you, the team, and the business — and how adopting the right mindset leads to greater productivity, higher pay, personal satisfaction, and long-term success for everyone. Learn to engage in and enjoy responsibility, respect for self and others, trust and being trusted, productivity and efficiency.

1. Why Attitude Matters

Learning is the foundation of everything we do. Attitude to learning and taking responsibility matters. Every new skill you master:

  • Makes your daily work easier and more enjoyable

  • Improves safety, quality, and reliability of our installations

  • Increases efficiency, produce more with no more effort

  • Opens doors to more responsibility and better pay, improved self worth

  • Strengthens the company’s ability to grow and thrive, better future, more stability

When we learn, the whole business moves forward — and so do you. Trust, respect, common goals and productivity are the ingredients of success.

2. The Learning Ladder (or Pyramid)

Think of skills as a structured pyramid:

  • At the base → Everyone starts with the fundamentals

  • As you climb → Each new skill builds on the last

  • At the top → Higher skilled engineers = more responsibility, higher productivity, and higher pay

📈 The more skills you gain, the higher up the ladder you move. This isn’t just about hierarchy — it’s about shared progress. The stronger the base, the higher we can build together. Become a leader, lead your own team, teach them everything that you have learned, and so it goes on. Build trust, respect, satisfaction. 


3. How Learning Helps Everyone

More skills = more capable engineers. 

Being more capable, higher up the competency hierarchy means:

  • Greater independence on jobs, more autonomy and less being told what to do.

  • Making fewer mistakes and requiring fewer call-backs or warranty visits.

  • Being more efficient and completing projects in less time, getting more done.

  • Freeing up managment to better focus on growth and expansion, sales and organising.

  • Better business performance = stronger financials = more room for pay reviews, upgraded working condtions and rewards.

  • It’s a snowball effect: the more you learn, the better the business performs, and the more opportunities open for all of us.

  • Skilled engineer mean that customers trust and recommend us. This is the best and cheapest advertising and produces the nicest type of customer.

  • Build a reputation to be proud of. Skilled and responsible engineers help build and maintain a great reputation and make going to work worthwhile and enjoyable.

  • Become the best, aiming high in terms of work ethic and product quality is a real life goal and adds meaning to what can be a chalenging existence.

4. Personal Benefits of Learning

Learning isn’t just good for the company — it’s good for you:

  • Satisfaction: Skilled work feels rewarding

  • Contentment: Confidence grows as you take on challenges and succeed

  • Momentum: Days go faster when you’re engaged and solving problems

  • Variety: New skills keep work fresh, fight boredom, and build pride in what you do

  • Security: A broader skillset makes you valuable in any situation

  • Respect: Others respect your superior knowledge

  • Responsibility: Knowledge is power, and responsibility follows

Teaching others is one of the best ways to cement your own knowledge. That’s why we encourage you to:

  • Help train newer team members

  • Explain techniques to colleagues on site

  • Write down steps you’ve learned

  • Take photos and contribute examples to the training manual

Every time you teach, you strengthen your own understanding. 

Knowledge multiplies when it’s shared.

5. How to learn

  • Set clear goals – know what you’re trying to learn and why.

  • Break it into chunks – tackle small, manageable pieces instead of overwhelming yourself.

  • Use active recall – test yourself rather than just re-reading notes.

  • Space it out – revisit material over time (spaced repetition) to strengthen memory.

  • Mix methods – read, write, watch, imagine, practice, teach — use multiple formats to reinforce learning.

  • Focus deeply – remove distractions and give short, intense bursts of attention.

  • Learn by doing – apply knowledge through practice, projects, or real-world use.

  • Reflect and adjust – review what’s working, what’s not, and adapt your approach.

  • Think for yourself – see each lesson not as a rulebook, but as an example of how a thinking person would deal with that situation.

  • Look for patterns – notice the methods and reasoning behind instructions so you can predict what’s required in new situations not explicitly listed.

  • Aim for alignment – understand the bigger goals of the business and learn to steer towards them from any position you find yourself in. Ask yourself "Why is this knowledge useful?" and then formulate the answer. EG if I can learn to do this task on my own it will free up others to do their job better and allow best use of time, which benefits everyone. 

  • Think productivity - The bottom line is important, increased productivity is the ultimate goal in a competative world and engineers with mulitple talents and skills are key to staying on top. Being enthusiastic, interested, forward thinking and a continuously progressing member of the team is essential.

6. Our Learning Culture

We’re building a culture where:

  • Curiosity is valued

  • Mistakes are opportunities to improve, not to blame, don't take feedback badly

  • Questions are encouraged

  • Feedback is welcomed both ways

  • Everyone plays a role in documenting and improving our systems

  • Keep an open mind, keep actively improving, keep curious

This isn’t just top-down teaching — it’s collective growth. This manual itself grows stronger every time you add your experience.

7. Safety & Professional Responsibility

Learning also protects you and those around you:

  • Competence reduces risks on site

  • Proper skills mean fewer accidents, safer working, and greater confidence

  • Producing strong, safe gates keeps the company safe from litigation in case of accidents.

  • Following SSOW and recording what you learn ensures compliance and accountability

  • Providing suggestions for new SSOW is valued and respected

Safety is the bedrock of professionalism. The more skilled and informed you are, the safer and more respected you become.


Key Thought: By embracing learning, you’re not just improving yourself — you’re lifting the whole team, strengthening the company, and shaping a better future for everyone here.

Why learn?
Why learn?


Learning methods and their efficacy
Learning methods and their efficacy

Copyright Fort Knox Security Ltd 2025
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